Shipping Policy

Shipping Information

Thank you for shopping with us. We are committed to delivering your order quickly, safely, and efficiently across Pakistan.

Order Processing Time

• All orders are processed within 24–48 hours after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Customers will receive an order confirmation call, SMS, or email before dispatch.

Delivery Time

Estimated delivery times:

• Major Cities: 2–4 business days
• Other Areas: 3–7 business days

Delivery times may vary during sales, holidays, weather conditions, or courier delays.

Shipping Charges

• Standard delivery charges are calculated at checkout.
• Free shipping may be available on selected products or promotional offers.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan on eligible orders.

Please ensure someone is available to receive the parcel at the provided address.

Order Tracking

Once your order is shipped, you will receive tracking details via SMS, WhatsApp, or email so you can monitor your shipment.

Incorrect Address

Please make sure your shipping details are accurate. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Delivery Attempts

Courier companies usually attempt delivery 2–3 times. If the parcel remains undelivered after multiple attempts, the order may be canceled.

Damaged or Open Parcels

If your parcel arrives damaged or opened:

• Do not accept the parcel if the product appears missing or damaged.
• Contact our support team immediately with photos/videos for assistance.

Delayed Shipments

While we aim for timely delivery, unexpected delays can occur due to:

• Weather conditions
• Public holidays
• Courier operational issues
• Remote area access limitations

We appreciate your patience and understanding.

Contact Us

For shipping-related questions or support, please contact us through our official customer support channels